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PURPOSE OF THE POSITION:

 

To provide laundry services (includes linen & uniforms) and ensure the efficient and high-quality laundering of guest linens, staff uniforms, and lodge linens while maintaining hygiene standards and equipment care.

 

QUALIFICATIONS & EXPERIENCE:

  • Minimum Grade 12
  • 1 year housekeeping\laundry experience in 4* or 5* hotel\lodge or commercial laundry
  • Basic knowledge of laundry chemicals and equipment operation.”

 

KEY ACCOUNTABILITIES:

 

  • Provide support to the Laundry Department when requested ensuring an excellent guest experience.
  • Check uniforms for damages, repair if feasible, or recommend sending them to a seamstress.
  • Identify linen or uniforms that require repair or special treatment and facilitating immediate action through tailors or Laundry Supervisors.
  • Receives, sorts and double checks the condition of all incoming and outgoing linen and uniforms before storage and issuance.
  • Receives, sorts and double checks conditions of all linen and uniforms, records all outgoing and incoming from the laundry thoroughly before storing and issuing.
  • Separates linen or uniforms that need repair and / or special treatment and forward it to the tailor and/or Laundry Supervisor for immediate action.
  • Hands over lost property to the security department, maintain the register and ensures that it is kept safe until claimed and returned.
  • Inspect laundry for stains, damages, or other issues before and after the washing process.
  • Ensure proper use of laundry chemicals and cleaning agents.”
  • Collect laundry and dry-cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed.
  • Count and verify all items as per the laundry and dry-cleaning lists and record collection and delivery times and special message.
  • Report immediately any guest valuables / items found in pockets of clothes sent to laundry.
  • Inspect Garments, care label and fabric condition before and after washing and dry cleaning
  • Report faulty equipment, damaged garments/linens, shortages, maintenance needs, safety hazards and problems to your supervisor.
  • Champion the identification and reporting of hazards, evaluation or risks, and design and implementation of hazard and control measures.

 

CLOSING DATE: 07 OCTOBER 2026

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