Call Center Supervisor – Head Office Kampala

Call Center Supervisor – Head Office Kampala
Job summary: The incumbent will be responsible for managing, training and assessing call center teams to provide excellent service to customers and respond to questions, complaints and troubleshoot problems. The incumbent shall play a vital role in enhancing business growth, by ensuring that all agents achieve their set sales targets.
Qualifications and experience:
• Bachelor’s Degree from an accredited university in Business Administration, Commerce or such related discipline with a bias in computing and customer service.
• 3 years proven experience as Call Center Supervisor or similar supervisory position.
• Experience in customer service and Tele center operations is essential.

How to Apply:
All suitably qualified and interested candidates should send their applications to: hrcom@bayport.co.ug

The Human Resource Manager, Bayport Financial Services (Uganda) Limited,
Plot 4, Trust Towers, Kyadondo Road, Kampala
P.O. Box 1171, Kampala, Uganda
Deadline for applications: 31st March 2023

NB; Only shortlisted applicants will be contacted and any form of Canvassing will lead to disqualification.