Job Summary:
Provide technical support to staff and projects. Support technical requirements in the area of project design, business development and quality assurance. Implement and monitor strategic and technical initiatives. Provide technical guidance around the issues, challenges, and strategies for improving access to quality affecting the project. Contribute knowledge products through the creation and management of reports, technical materials, and conflict-sensitive solutions. Working closely with project and Headquarter (HQ) teams, support projects by evaluating programmatic effectiveness, overseeing technical aspects, and providing technical assessment reports. Contribute to business development efforts, including supporting the management of opportunity identification, capture, proposal development, and strategic partnering.
Technical Officers (Level I – III) provide a range of technical and administrative services at increasing levels of complexity to support project implementation and proposal development. Individuals within these positions are expected to demonstrate an increasing level of proficiency with the specific relevant technical area.
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Position Description
The Monitoring, Evaluation and Learning (MEL) Technical Specialist will support the research utilization (RU), knowledge management (KM) and monitoring, evaluation and learning efforts for the MOSAIC project in Uganda. Specifically, the technical advisor will be responsible for working with the MOSAIC-Uganda, regional, and global teams to define and operationalize the project’s RU and KM priorities and ensure monitoring of progress towards project milestones and objectives. S/he will support the MOSAIC-Uganda RU/KM plans, in alignment with the global MOSAIC RU/KM plan and will monitor and report progress as outlined in the global MEL plan in coordination with the MOSAIC Technical Advisors and Program Officers. The MEL TA will also support the gathering, synthesis, and dissemination of information, including development of evidence-based tools and technical resources.
Key Responsibilities
Global and National MOSAIC engagement
- Works closely with MOSAIC-Uganda’s management and technical team to provide technical support for all MOSAIC Uganda RU/KM/MEL activities
- Participates in work planning processes in close collaboration with the MOSAIC project leadership, MOH, project team and project partners
- Participates in relevant MOSAIC technical advisory groups with global team and national counterparts and partner institutions
- Works with HQ-based MOSAIC RU/KM team to create, adapt and implement tools and methodologies to support RU/KM
Research Utilization and Knowledge Management
- Conducts ongoing stakeholder mapping to identify key individuals and institutions with a role to play in new biomedical prevention product in Uganda.
- Lead in developing and supporting the RU and KM strategy
- Establishes/maintains functional professional relationships with key stakeholders and institutions to facilitate RU/dissemination and biomedical HIV prevention scale up efforts
- Conducts and analyzes assessments of locally relevant knowledge exchange activities/platforms and learning needs as they relate to upcoming biomedical prevention product introduction; facilitates local stakeholder engagement on project learning exchange mechanisms
- Participates in RU orientation/skill building training
- Supports CATALYST study teams with protocol implementation, including plans for stakeholder engagement and “pause and reflect” consultations
- Leads and oversees implementation of dissemination efforts for MOSAIC-Uganda’s biomedical HIV prevention research and program efforts, ensuring that project resources, lessons learned, and study findings are shared with appropriate global, regional, national, and sub-national audiences
- Works closely with MOSAIC-Uganda’s management and technical team, and with relevant MOSAIC regional and global focal persons to produce high-quality, audience-appropriate print and digital content, including peer-reviewed publications, blog posts, technical briefs, reports and fact sheets, conference abstracts and posters, and training materials and other technical tools
Monitoring, Evaluation and Learning
- Leads project reporting efforts as outlined in MEL plan, including tracking of progress towards project milestones and workplan deliverables. S/he will lead on outcome harvesting and updating the outcome data base.
- Monitors, evaluates, documents and shares project accomplishments, challenges, and lessons learned related to the introduction of new HIV prevention products.
- Analyzes assessments of local partners, knowledge exchange platforms and communication channels to identify where existing knowledge products can be applied to support policy and program planning, local needs and priorities for new knowledge products, preferred dissemination channels and knowledge exchange mechanisms to determine the support needed for program.
- Provide regular progress updates on key activities/outputs for the various workstreams.
- Identify, review, update and report outcomes using Outcome Intake form on SharePoint.
- Set up and manage a system for Collaborating, Learning and Adapting both internal and externally facing.
- Support the roll-out of the PrEP-it platform per the MoH priorities in Uganda
- Development of Indicators and analysis of service delivery data.
- Support the PrEP Indicator review activities, including the retrospective indicator study (IRB submission processes, study implementation/coordination, analysis and dissemination) and other support other indicator tracking activities.
- Support development, evaluation and or improvement of MOSAIC tools and approaches.
- Serves as team lead and mentors’ other lower-level personnel.
- May perform other duties as assigned.
Applied Knowledge and Skills
- Good communication skills and able to speak and write in English. Should also be able to communicate digitally on social media, write blogs etc.
- Ability to work with people from diverse backgrounds. Ability to communicate effectively with community members, community leaders, support staff, health care workers and Ministry of Health officials
- Data manipulation and analysis skills especially for Excel and other similar packages.
- Computer literacy in all Office Programs
- Ability to work independently and as part of a team.
- Evidence of good analytical and problem-solving skills.
- Evidence of good presentation/facilitation skills and excellent verbal and written communication skills and successful teamwork.
- Should be self-starter, creative, technologically savvy, passionate hardworking and self- motivated.
Minimum requirements
- Master’s Degree in Monitoring and Evaluation or its International Equivalent, Project Management (PM) Certification preferred
- 6+ years of relevant experience managing data collection and technical assistance experience
- Expertise in a range of RU/KM strategies, such as stakeholder engagement, scale-up planning, process documentation, use of champions, and policy advocacy preferred
- Experience implementing M&E approaches for large donor funded projects.
- Experience working with internal and global M&E experts.
- Familiarity with the field of biomedical HIV prevention and PEPFAR programming strongly preferred.
Applied Knowledge & Skills:
- In-depth knowledge of concepts, practices, and procedures with providing technical support for research studies.
- Development of scope of work and deliverables for partners, consultants, etc.
- Broader knowledge of quality standards
- Proficiency with database management software and on-line search tools required.
- Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
- Articulate, professional, and able to communicate in a clear, positive manner with clients and staff.
- Must be able to read, write, and speak fluent English.
- Excellent organizational and analytical skills.
- Excellent and demonstrated project management skills.
- Ability to influence and collaborate with others.
- Demonstrated proficiency with using Microsoft Office Suite required.
- Ability to analyze and interpret data, identify errors, and prepare reports.
- Ability to solve problems and implement corrective action as needed.
Competencies:
There are 31 FHI 360 development competencies, of greatest focus for this particular job will be:
- Project Management (Planning and Time Management) – Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resource efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.
- People Management (Making Others Great) – Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicits feedback monthly at the very least. Helps establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitors process, progress, and results. Creates a climate in which people want to do their best.
- Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.
- Employees are expected to possess or have high potential for development of these three fundamental competencies.
Problem Solving & Impact:
- Works on problems of moderate to complex scope that require review of various factors.
- Exercises good judgment with selecting methods and techniques to determine appropriate action.
- Decisions may cause delays and affect a work unit or area within a department.
- Identifies and raises issues to senior technical staff
- Networks with key internal and external personnel.
- Decision may cause delays or failure to achieve results that impact departmental goals.
Supervision Given/Received:
- Determines methods and procedures on new projects and assignments.
- Serves as team lead and may mentor other lower-level personnel.
- May supervisor junior level staff.
- Typically reports to an Associate Director/ Director.
Education: **
- Master’s Degree or its International Equivalent in Civil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Research, Technology and Youth or a Related Field.
- Project Management (PM) Certification preferred.
Experience: **
- Typically requires 6+ years of relevant experience managing data collection and technical assistance experience.
- Prior work experience in a non-governmental organization (NGO), government agency, or private organization.
- International or Domestic (US) Program Development or Program management experience preferred.
Typical Physical Demands:
- Typical office environment.
- Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
- Ability to sit and stand for extended periods of time.
- Ability to lift/move up to 5 lbs.
Technology to be Used:
- Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.
Travel Requirements:
- 10% – 25%