Senior Manager Information technology & Data Management

Reports to: Chief Finance Officer

Responsible for: Staff under Information Technology, vendors

Department: Finance and Support Services

Key Responsibilities:

Devise Digital IT strategies to achieve business goals, especially in the areas of Smart Travel using Smart Technologies
Optimizing Passenger Journey at Key Touch Points and evaluating solutions to improve KPI for Quality
Establish Business Intelligence systems over operational systems
Establishing cost-effective operating models.
Directly accountable for leading the line of business – cost center in its identification, prioritization of strategy, annual planning, and budgeting.
Strategy for Digital Products – Product Development – cloud enablement for Line of Business
Management of Multi-Million USD Business Solutions Delivery, IT Infrastructure, and IT Security Programs
Set up end to end, IT Applications, Infrastructure & Operations for Line of Business
Support IT infrastructure for Sales & Marketing, Pre Sales of Airline, GHA Cargo products, Maintenance, and others.
Responsible for the overall projects management and implementation of new IT systems
Principle advisor to the business on new applications and infrastructure development
Responsible for digital commerce (web, mobile, e-payments, call center, and others) developments.
Responsible for business intelligence and analytics design development
Responsible for the departmental staff appraisals

Minimum Qualification and Experience:

Bachelor’s degree in Information technology, Engineering, Computer Science, or any other related field.
Minimum of seven (07) years of experience in implementing, managing, and integrating core aviation/airline business systems i.e Passenger Service Systems (PSS), Maintenance Overhaul & Repair Systems (MRO), Flight Operations Systems, Enterprise Resource Planning (ERP) systems, Global Distribution Systems, Reservations, Inventory and Availability, Fares & Ticketing, Airport Operations, Loyalty, Codeshares and interlines,
Certifications such as CompTIA A+, MSCE, Cisco, Oracle, and Cloud Technologies have added advantages.
Relevant exposure and experience leading large IT projects and rolling out IT infrastructures across various technologies.
Excellent working knowledge of integrated computer systems, IPSEC, VPN, and MPLS networks, systems automation, big data, and business analytics, SaaS/Cloud technologies, and global call centers.
A firm grasp of aviation infrastructure and operations best practices.
Strong critical thinking and decision-making skills.
Excellent knowledge of project management and budget skills is desirable

Relevant competencies

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