| Closing Date |
2026/09/18 |
| Reference Number |
WIN260911-5 |
| Job Title |
Temporary Fixed Term Contract: Customer Accounts Agent(B4) X2 |
| Department |
Finance and Customer Services |
| Job Type Classification |
Temporary |
| Location – Town / City |
Windhoek |
| Location – Country |
Namibia |
| Job Description |
Responsible for the processing of applications of all Municipal Services requests as well as to ensure that customer queries in all municipal Cash Halls are timeously attended to and resolved. |
| Key Performance Areas |
- Process applications for all municipal services requests including sundry accounts for miscellaneous services.
- Attend to customer accounts queries/complaints (walk inns).
- Achieve SLA and performance measures to ensure customer satisfaction with the services provided.
- Customer services management to ensure customer satisfaction.
- Improve service delivery.
|
| Skills, Experience & Education |
Grade 12 with a minimum of one (1) year experience in customer care or related fields and E-Venus Billing System and a code B/BE driver’s license. |